About

Welcome to The Aquatic Store.

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Once arrived plants our housed in our state of the art plant system using Intense LED Lighting and Fertiliser containing all Micro and Macro elements needed to ensure plants are sold in the best possible health. 
Plants available will include; Anubias, Microsorum, Echinodorus, Cryptocoryne, Hygrophila, Limnophila, Pogostemon, Vallisneria and many more. 



We have joined Practical Fish keeping Magazine in the fight to ban dyed and tattooed fish across the UK. 
 

The forced colouring of fish usually takes the form of dye injections at key points of the body. Transparent fish, like Indian Glassfish or Kryptopterus catfish, have long been preferred because their tissues don't interfere with or mask the intensity of the colour.
The process can involve the fish being dipped into a corrosive solution first, to remove the protective mucous layer. Once 'stripped' this way, the fish are then soaked in dye before being subject to another irritating chemical which stimulates the return of mucous - trapping the dye close to the tissues.
Advances in our understanding of stress and pain (and now accepted by all but a fringe of the fishkeeping world) make it clear that the procedure is not a pleasant one. On top of any immediate distress and suffering, the wounds caused by injections leave the fish exposed to attack by pathogens. It also heightens the occurrence of specific illnesses such as Lymphocystis - perhaps through infectious needles, or lowered immunity as a result of stress.
We a very much against this procedure and you will never see dyed or tattooed fish here at The Aquatic Store.

THE AQUATIC STORE BRISTOL

Fish guarantee Policy 

We care about the health and quality of our livestock and have invested in individually filtered aquariums rather than a large, centralised system where the tanks are connected.

Regular water tests ensure perfect conditions in our sale aquariums, and we will only ever sell a fish that is fit for the move to your home aquarium.

We offer a 48-hour guarantee on all freshwater tropical fish when the correct conditions are met by the customer.

A Fish will be replaced if the following conditions are met:

1. We are notified by phone or email of the fish loss within 48 hours of purchase.
2. You retain your receipt showing the original fish purchase.
3. A fish will only be replaced once a sample of water from the aquarium has been tested by us (this must be within the 48-hour period). We will do this free of charge.
4. Upon water testing, the parameters should not exceed the following:

Ammonia: 0ppm

Nitrite: 0ppm

Nitrate: 0-40ppm (Aquarium water will usually show some level of Nitrate depending on the stage in the nitrogen cycle)

Ph: Within suitable parameters for the fish species in question

Water parameters outside of the above will not qualify for a replacement of the fish.

5. The fish must be brought with you, the fish can be placed in the freezer before you bring into the shop to avoid decomposition.
6. If you bring a fish back to us due to a change of mind/ compatibility issues, we will charge £12 per group of fish for quarantine and reintroducing them into our aquariums.

Our commitment to reducing fish losses requires a strict replacement policy. The replacement guarantee is in addition to any consumer rights and exceeds our competitor’s replacement fish care. In order to remain a responsible retailer of livestock we are unable to replace a fish if the above conditions are not met.